Q. How long after I purchase my web design template will it take to be product entry ready?

     A. It will take approximately 2-5 business days.



Q. What payment methods do you accept?

     A. We accept secured credit card payments through PayPal.



Q. Can I request design changes to pre-made templates?

     A. Sorry, but we cannot change the designs on our limited or OOAK pre-made designs.  If you have a different design in mind, we will be more than happy to create a custom template.  Simple changes to fonts or font colors can be changed.



Q. Do you offer product entry?

     A. No, however we will make sure we help you to become familiar with the cart system so that you are able to add products.  Even those with limited computer skills can easily navigate and add products through our recommended cart systems.



Q. Do you offer refunds?

     A. Because web designs are not a tangible product we cannot issue refunds.  There are no limits to the amount of revisions we will do.  We will work with you until you are completely satisfied.  (Applicable to custom Web Designs only.)



Q. What if I'm having technical issues with the cart system?

     A.  If you are having technical issues with your cart system you can contact me or submit a ticket with the cart host. 



Q. How long does it take to complete a custom Web Design?

     A. Approximately 2-4 weeks.  I work exclusively with one client at a time to insure quality and timely competition.



Q. Do you have layaway plans?

     A. Yes, on custom web designs.  However, we do not offer layaway on OOAK or Limited Edition boutique templates.